How to collectively reshape last mile delivery operations and experience for good?
How could last mile delivery evolve: The pandemic has driven significant ecommerce growth as last mile delivery became the life line for so many consumers. This has accelerated transformation of consumer behavior and demand for scalable, sustainable last mile delivery tailored to the needs of the consumer. How will last mile delivery be transformed going forward and what does that mean to consumers, retailers (and other shippers) and the delivery companies that provide these services?